Beginning with the phone call with Maria, I was treated in a very professional, yet friendly manner. She calmed my hysteria about uninvited “guests” in my basement and made arrangements for John to come out the very next day. John was wonderful. He didn’t beat around the bush about the problem, but didn’t make it seem worse than it was. I felt the cost was extremely reasonable. I wouldn’t hesitate to recommend Combat Pest Control to anyone needing to evict those uninvited guests!Nita V.